Syifa Fauziah is a highly dedicated professional with over 6 years of experience in customer service and administrative roles, particularly within the startup and fintech industries. She holds a Bachelor’s degree in Communication Science from Universitas Muhammadiyah Prof. DR. Hamka. Syifa is known for her strong communication skills, meticulous attention to detail, and a problem-solving mindset.

Her career spans various roles, including Customer Service Associate and Insurance Administrator at ALAMI Sharia, as well as Project Coordinator and Service Quality Monitor at Bukalapak. She has demonstrated expertise in handling customer inquiries, managing insurance documentation, coordinating cross-functional projects, and improving service quality based on data insights. Her notable achievement includes being entrusted with responsibilities beyond customer service, showcasing her versatility and reliability in operational roles.